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Huawei Cloud Summit UAE 2024

From Resilience to Success: The COMPUTRONIC Journey

From Resilience to Success: The COMPUTRONIC Journey

In the midst of adversity, the spirit of entrepreneurship shines brightest. The story of COMPUTRONIC is a testament to resilience, innovation, and the unwavering commitment to customer satisfaction.

A Journey Born from Adversity

The founder of COMPUTRONIC began their journey in the textile business, which faced significant losses during the Gulf War in 1990. Determined to rise above these challenges, they established COMPUTRONIC in 1992 with zero staff, fuelled by a passion to work hard and recover what was lost. Today, COMPUTRONIC stands as a symbol of growth and goodwill, reflecting the dedication and vision of its founder.

Navigating Initial Challenges

The road to success was not without its hurdles. When the pandemic hit, COMPUTRONIC faced another significant challenge: the store was closed for 45 days due to mall management restrictions. While navigating this uncertainty at home, a friend suggested launching an online portal. Seizing the opportunity, the founder and their team worked diligently from home to create the COMPUTRONIC website.

From Resilience to Success: The COMPUTRONIC Journey

Once the store reopened, they encountered initial hesitance from customers to make purchases online. However, their commitment to providing exceptional service and the best prices in town quickly turned the tide. With no budget for promotions, the business relied solely on the power of word-of-mouth and glowing five-star reviews.

What Customers Love

With over three decades in the laptop business, COMPUTRONIC has established itself as a trusted name, proudly partnering with top brands like Asus, MSI, Dell, Lenovo, and Acer. As bulk buyers, they ensure competitive pricing while maintaining a commitment to quality and service. Each product comes with an international warranty, reinforcing their dedication to customer satisfaction.

The Impact of PayTabs Integration

When it came to online transactions, the choice was clear: PayTabs. Recognized for its popularity and security, PayTabs provided the trust that online users seek when making transactions. This integration allowed COMPUTRONIC to assure timely payments and manage returns effectively, fostering a smooth and reliable shopping experience for customers.

Advice for Aspiring Entrepreneurs

For those looking to carve their own path in entrepreneurship, the founder of COMPUTRONIC shares valuable advice: “Never follow the success of others. Every individual success story is different. The best way to succeed is through hard work, dedication, honesty, and customer satisfaction. If you earn your customers’ loyalty, you cannot fail. Remember to climb the steps gradually rather than trying to rush to the top.”

The story of COMPUTRONIC is a remarkable journey of resilience, innovation, and customer-centric values. It serves as an inspiration for aspiring entrepreneurs to embrace challenges, learn from them, and never lose sight of their vision. With dedication and the right support, success is not just a destination—it’s a journey worth taking.

UAE Restaurants to Use QR Invoices for Payments

UAE Restaurants to Use QR Invoices for Payments

The UAE dining industry is expected to be worth USD 19.66 billion by 2029 after growing at an 18.56% rate from now onwards. With the country being a magnet for people from different parts of the world, the restaurant landscape here is a highly dynamic and competitive one, thanks to the popularity of different cuisines. So, as a food business owner, you need to do more than dish out great recipes to thrive. You need to improve the overall experience for customers as well. And opting for QR invoices for payments is a crucial part of the same. After all, no guest wants to struggle during the last leg of their time in a restaurant, especially after relishing a tasty meal in a beautiful environment.

So, let’s find out what a QR invoice is all about and the different ways in which it can benefit UAE restaurants.

Decoding the QR Code Technology

While QR codes have been in use since 1994, they assumed a whole new level of importance since the COVID outbreak. This is because the world started to appreciate the importance of contactless payments like never before. So, what is this code really?

It enables you to encode a specific kind of data or information in the form of small printed squares. As a restaurant owner, you will usually store information on a link that allows the guest to open an app or webpage to complete the payment. QR codes are also known as 2D codes, are free from copyright, and can be used easily.

How does the QR code technology work?

  • A customer can use their smartphone to scan an invoice QR code in your restaurant. Since it is not a barcode, there is no need for a special device to read the information embedded.
  • Post scanning, the customer will be redirected to a portal for payment automatically. It can be an app or webpage that displays the total bill amount. Other details like the date, your business’s name, VAT, etc. can be displayed as well.
  • The guest can then make the payment with a few clicks or feed their card information if they wish to.

Now, let’s dive into the benefits of using QR invoices for payments as a restaurant owner in the UAE.

Reasons to Invest in QR Invoices

These are the top advantages of introducing QR invoices in your restaurant:

  1. Cost-effective: An online payment gateway provider like PayTabs that supports the use of QR codes allows you to save substantially. This is because you don’t need a dedicated terminal for payment with these codes. Your guest’s smartphone can do the trick well enough.
  2. Fast and easy checkout: There was a time when guests had to wait quite a while for servers to bring them the bill. With invoice QR codes, there is no need to do so anymore. Your customers can scan the code and make the payment in a jiffy, save time, and leave right after they are done with the meal. Your tables will become available for the next guests easily.
  3. Increased staff productivity: Since your waiters can do away with the task of handing over bills to guests and waiting for them to make the payment, they can focus better on serving the food, catering to gourmet requests, and handling questions related to different dishes. Additionally, they won’t have to worry about returning the exact change, which is common in case of cash payments.
  4. Improved cleanliness: The use of QR invoices can eliminate the need for handling cash, paper bills, or receipts. This means lower chances of germs getting transferred from one person to another.
  5. Greater guest satisfaction: Guests won’t need to carry cash if you offer QR invoicing at your restaurant. They don’t need to interact with servers either before settling the bill. Plus, the entire process takes a few seconds and there is no need for guests to sit around and waste time especially if they have to quickly head home, get back to the office, or visit a different venue. This boosts their experience at large and satisfaction.
  6. More revenue: When customers are satisfied with the payment process (besides the food), they are more likely to keep coming back to your restaurant again and again. They might also end up ordering more than usual or bring in more friends. Happy guests might share glowing reviews on relevant platforms and social media pages as well, which will improve your footfall in turn. In any case, your total revenue will shoot up.

Embrace QR Invoices for Payments to Grow Your Restaurant Business

All in all, to survive and grow in the fast-evolving UAE dining industry, you need to capitalize on QR invoices. A payment gateways provider like PayTabs can make this task easy besides helping you to track the cash inflow and financial health of your business. With QR invoicing, you can enhance your operational efficiency, reduce costs, and strengthen the bottom line effectively. In a world that is increasingly being led by technological innovations, leveraging QR codes can help position your restaurant as eco-friendly and attract future-forward customers too, among all the other benefits explored in this write-up.