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How Paymes Events can Boost Event Planning Business Revenue

Paymes Events Boost Event Planning Business Revenue
Mohab Social Commerce 0

Paymes Events Boost Event Planning Business Revenue

The market for event tickets in the UAE is expected to rake in revenue of USD 267.10 million by 2028 after growing at a steady pace and the number of users is likely to hit 2.1 million. As per event industry trends, music and sports events are likely to be especially popular. So, if you are running an event planning business, now is a good time to attract and convert your target audience in a strategic manner. And since the ticket booking process plays a pivotal role in determining whether a potential customer will go ahead with the purchase or give up halfway, you need to make it as simple, safe, and efficient as possible. Event, an innovative feature from PayTabs’ Paymes, can show you the way. Here’s how to use it and how Paymes Event can help boost your revenue.

Get Started with Paymes Event

Whether you are selling workshops, seminars, concerts, exhibitions, or shows, you need payment integration solutions that allow customers to locate and pay for tickets quickly and easily. This is the reason why Paymes Event is just what you are looking for, as it turns ticket booking into a single-page experience. Getting started takes just a few steps:

  • Sign up with Paymes by providing necessary details. You will usually need to supply your bank account details, trader certificate, and Emirates ID as documentation. Expats need to provide their passport and visa details too.
  • List events along with images, locations, and time slots. Images play a crucial role in grabbing eyeballs and giving customers a quick peek into what to expect. For online events, you can provide the joining link instead of location.
  • Start selling tickets and get the list of participants on a single file post sale.
  • With Paymes, you can also sell monthly and annual tickets at attractive prices.

Now, let’s see how using Paymes Event in the UAE is one of the best strategies for event planning businesses.

Boost Revenue with Paymes Event

Paymes Event can not only enhance your revenue, but also benefit your business in other ways:

  1. Easy Payments: Customers can pay by simply scanning a QR code or clicking on a secure link. It will not only make the experience frictionless and fast for them, but you will also receive the revenue securely.
  2. Zero Paperwork: By taking the entire event listing and payment process online, you won’t have to worry about storing and managing physical documents. Data will be safely stored on the Paymes platform, making it easy for you to access and study the same in the future. Zero paperwork also means lower carbon footprint, which will create a positive impression on customers.
  3. Data Security: Advanced encryption and robust security measures will ensure that no transaction is vulnerable to cyberattacks or frauds. Both you and the customers will have the peace of mind necessary for participating in online business.
  4. Improved Conversion: As an event planning business, driving customers from the consideration to decision-making stage depends on how easy you make it for them to explore events, make a choice, and buy the tickets. While the quality of events surely matters, how you present them is also important. Paymes Event makes it simple by displaying your listed events with vital details in a neat manner and customers can even filter them based on different parameters if required. Once they make a choice, payment takes just a few seconds. Hence, the overall customer satisfaction improves, boosting the conversion rate.
  5. Affordable: Using Paymes Event is highly cost-effective and allows you to maintain the profit margin you desire. No matter how big or small your business is, this platform can help you scale and thrive.
  6. Enhanced Revenue: Revenue optimization is easy with Paymes Event as you can convert more, sell more, and receive payments on time. In fact, you get notified about upcoming payments as well, which means you can predict the future financial health of your business.
  7. Data-backed Decision-making: With Paymes Event, you get to collect the data of participants for any particular concert, workshop, lecture, or show. By analyzing the same, you can get an idea about customer preferences, purchase behavior, and their budget. This can help you tailor marketing materials strategically in the future based on the type of customer and reap more revenue.

Make the Most of Paymes Event

The event landscape in the UAE is on a roll currently, which means you need a powerful competitive edge as an event planning business. So, signing up with Paymes is one of the smartest moves you can make. Not only will customers love the experience, convenience, and flexibility, but you will be able to sell more tickets than ever, maintain a healthy cash flow, and grow your revenue fast. Affordable fees and minimal documentation imply it is easy to get started with Paymes Event and enjoy the desired profitability.

1 year ago
Customer Support in the Payment Gateway Industry
Mohab Customer Experience 0

Customer Support in the Payment Gateway Industry

The total value of transactions in the UAE’s digital payments market is poised to reach USD 37.45 billion by 2028. And it doesn’t come as a surprise, given the high penetration of internet and mobile devices as well as the emergence of young, tech-savvy shoppers. So, as a merchant, you need a payment gateway that helps you accept payments from any part of the world easily, quickly, and safely. With the ideal gateway, you can generate invoices automatically, offer multiple payment modes, accept various currencies, comply with regulations, and analyze data to make informed decisions. However, is that enough? No, payment gateway providers must also have a robust customer support system.

What happens in the absence of proper customer support and how to choose a provider that offers what you need? With International Customer Support Day right around the corner, let’s find out.

Importance of Customer Support for the Payment Gateway Industry

Delays or glitches in payment processing can annoy customers and lead to cart abandonment. Your revenue might suffer even if the gateway is down for a few seconds, especially during festive seasons when the transaction volume is high. Problems with payment processing can make a poor impression on your customers and they might lose confidence in your brand. You might lose the scope of repeat business too.

Hence, you need to partner with a provider that can offer immediate support and resolve issues swiftly, so your business can get back on track in no time.

Choosing a Payment Gateway Provider

When you need urgent troubleshooting for payment-related problems, calling a customer service team and staying on hold for hours can be immensely frustrating. Or business hours might be limited and your emails might not get answered on time. So, here’s what to ask before picking a payment gateway provider:

  1. How Easy is It to Get Help?

Enquire about the channels available to reach the customer care team and try them out. Note how long it takes to get a response. Does a phone call direct you to a generic voice mailbox? Consider your business’s unique needs too before making a choice.

  1. When is Customer Service Available?

Not all payment gateway providers offer support round-the-clock. So, pick one that aligns with your specific requirements, especially if you need them at odd hours, like late at night or early in the morning. Check if the response speed and quality vary with the time of day.

  1. How Easily are Issues Resolved?

Whether a card gets rejected due to customer information inconsistencies or there are not enough funds in the account, you would want a fast resolution. Hence, ask the provider about the time and effort it usually takes to solve such problems, whom to contact, and if they are knowledgeable.

How PayTabs is Transforming Customer Support

PayTabs takes customer support for payment gateway client services to a whole new level by offering multiple, effective channels for problem resolution:

  • FAQs

Find answers to commonly-asked questions about PayTabs, how you can register for a merchant account, currencies and payment methods supported, etc. Also find answers to queries related to payment, membership, integration, fund transfer, and prohibited items.

  • Guides

 Guides are available on merchant dashboard usage (authentication, password retrieval, withdrawals etc.), merchant onboarding process, alternative payments (Apple Pay, MADA), safety tips for ecommerce, and popular products like electronic invoicing.

  • Tutorials

You can explore videos and webinars on merchant registration, payment pages, invoices, dashboard usage, and so on.

  • Merchant Dashboard Resources

Apart from FAQs and videos on various features of the merchant dashboard, find live demos to get a quick solution.

It is an exhaustive knowledge bank containing informative articles and guides on relevant topics, like getting started with a PayTabs account, dashboard management, integration with PayTabs (plugins, mobile SDKs, API endpoints, etc.), troubleshooting of various errors, alternative payment modes, billing, refund management, and training.

 This resource caters to developers, allowing them to access and share important information and knowhow. Whether you have integration questions on Magento, Shopify, Drupal, WooCommerce, or enhancement requests, or are new to PayTabs, find solutions here.

  • Other Support Channels

 You can directly email [email protected] in case of any query or issue, or send a WhatsApp text to the relevant number for your country. Our contact page enables you to submit queries easily for customer service, technical help, sales, and more. We provide support through social channels like Instagram, Facebook, and Meta too.

Customer Support is Your Right

This International Customer Support Day, understand what you deserve as a customer when you partner with payment gateway providers. With the right support, you can go about your business smoothly and focus on core tasks and profitability. And when you join hands with PayTabs, rest assured that all your payment-related worries will be addressed adeptly, immediately, and satisfactorily.

1 year ago
TAPn’GO on Dining Experiences
Mohab Payment Orchestration 0

TAPn’GO on Dining Experiences

At present, the full-service restaurant industry in the UAE is worth USD 8.39 billion. By 2029, it is expected to grow to a staggering USD 19.66 billion. And it’s no wonder why. Be it a casual brunch with friends, a business lunch, or a lavish family dinner, eating out is extremely popular in this Middle Eastern country. In fact, in Dubai, locals head to restaurants around thrice in a week. Hence, as a restaurant owner, it is in your best interest to capitalize on this trend and make the guest experience as glitch-free as possible. Embracing technology for payments can especially help you improve customer service, create a favorable impression, earn goodwill, and boost revenue.

What does that mean? By incorporating PayTabs TAPn’GO technology in your payment process, you can offer guests a dining experience they won’t forget in a hurry.

How TAPn’GO will Make Diners Happy

The TAPn’GO technology essentially allows diners to make a payment by scanning a QR code or tapping a NFC cube in your restaurant. The associated benefits are many:

  1. Mobile Ordering

TAPn’GO enables customers to view digital menus on their smartphones and order without involving a server. It makes their experience smoother from the get go.

  1. Transparency

Guests can take their time to check the total bill amount and the items included. They can also cross-check the bill with digital menus to make sure the prices quoted are correct.

  1. Simple and Quick

Traditional payment processes can be cumbersome. For instance, guests might not always carry enough cash to cover the bill. Or they might be carrying cards but your card machine might act up without warning. In that case, they might have to wait, which can be annoying and time-consuming for them. With TAPn’GO though, customers can easily and quickly make contactless payments via Apple Pay or Google Pay.

  1. Hassle-free Bill Splitting

It is quite common these days for a large group of friends or family members to split the total bill. And with innovation in the payment process, they can do it on their smartphones in seconds without going through tedious manual calculations. As a restaurant owner, you won’t have to serve them separate bills either, which will enhance efficiency.

  1. Easy tipping

TAPn’GO makes it easy for guests to add a tip to the bill if they are happy with the service. They don’t need to shell out cash separately for it.

  1. Reduced Carbon Footprint

For customers who are eco-conscious, this payment solution for restaurants can give them the opportunity to go paperless and reduce carbon footprint.

  1. Convenient Receipt Request

With TAPn’GO, guests can easily request a receipt and the same will be sent to their email in seconds. So, they can safely keep a digital record of the bill paid, which can be useful for reimbursement purposes.

  1. No-fuss Reviewing

TAPn’GO allows guests to share their dining experiences on a restaurant’s social media pages with just a few clicks. Customers can also choose to follow your page for promotions and offers in the future or share it with their network.

Make Dining More Delish in the UAE with TAPn’GO

A cutting-edge technology like TAPn’GO from a leading payment gateways platform like PayTabs is just what your restaurant needs to woo foodies in the UAE. Even if you run a food truck, food court outlet, club, or lounge, using this payment solution can ensure seamless transactions and maximum customer satisfaction. You can easily integrate it with your POS terminal and analyze the data collected by TAPn’GO to derive actionable insights for better decision-making.

1 year ago
PayTabs Group ranks 5th on Forbes Middle East Fintech 50
Mohab Awards 0

PayTabs Group ranks 5th on Forbes Middle East Fintech 50

1 year ago
TAPn’GO QR Platform Shaping Restaurant
Mohab Payment Orchestration 0

TAPn’GO QR Platform Shaping Restaurant

The UAE’s hospitality market, worth USD 7.37 billion at present, is poised to reach USD 9.46 billion by 2029. And restaurants, an integral part of this booming hospitality sector, cater to guests with varying tastes and budgets. However, the checkout experience is often suboptimal because of traditional processes that involve cash or card machines and long wait time. This impacts customer satisfaction, leading to poor tipping and lost revenue.

TAPn’GO from PayTabs is set to transform the scenario though, since guests can settle checks quickly and safely by simply tapping a NFC cube or scanning a QR code. The TAPn’GO QR platform allows guests to easily check the bill or order, view digital menus, split the bill or pay it in full, add tips for servers, receive receipts via email, follow the restaurant on social media, and post Google reviews. Customers can make payments using Google Pay, Apple Pay, or credit cards.

Now, let’s understand the TAPn’GO benefits and how it can revolutionize dining experiences in the UAE.

Advantages of TAPn’GO for Restaurant Businesses

As a unique technology, TAPn’GO eliminates the need to make complicated calculations while splitting a bill or request separate bills. Guests can use smartphones to divide a bill in just a few seconds. This convenience makes them happy and encourages them to reward the hospitality teams generously (up to 40% higher tips). Other benefits for merchants like you include:

  1. Direct POS Integration

The payment collected from guests goes straight to your bank account and you receive an instant notification. Staff members also get payment notifications on their smartphones, smartwatches, the TAPn’GO dashboard, and via email.

  1. Cost-efficiency

The service fee for using the TAPn’GO QR platform is extremely reasonable. You can expect affordable transaction fees, nil subscription fees, and nominal device fees.

  1. Less Friction

With TAPn’GO, you can do away with expensive card payment machines that tend to malfunction and waste the guest’s time. When it’s time for bill payment, guests can check the same with a scan or tap, without interacting with a server. This minimizes the possibility of unnecessary disputes.

  1. Eco-Friendly

Since the TAPn’GO technology is paperless, you can reduce your carbon footprint and position your brand as sustainable and environment-friendly.

  1. Better Brand Reputation

By enabling guests to share their experiences and feedback on review and social platforms through TAPn’GO, you can boost brand awareness and reputation, strengthen engagement, get repeat visits, and attract new customers. This means more revenue.

  1. In-depth Analytics

Access important data on date, time, table number, transactions, bill amounts, guest feedback and ratings, Google reviews, and tips. You can analyze the same, generate detailed reports, and make informed decisions.

TAPn’GO Is Not Just for Restaurants

TAPn’GO is a smart payment solution for restaurants as well as:

  1. Food Courts

Big families that want different dishes from different stalls don’t need to swipe cards repeatedly. They can keep paying while continuing to order.

  1. Food Carts and Trucks

A large group of friends can place one order and easily split the bill without asking the merchant to carry out multiple transactions.

  1. Vending Machines

Customers don’t need to carry small denominations, cash, or local currency while getting a snack or drink.

  1. Beach Clubs and Lounges

TAPn’GO can send instant notifications for guest orders, guest calls, and payment confirmations.

TAPn’GO Contactless Payment Is Perfect for Your Restaurant

Embracing TAPn’GO from a reputed payment gateways platform like PayTabs is your best bet for thriving in the UAE’s dynamic hospitality landscape. You can enhance operational efficiency, reduce costs, ease checkout, and improve customer satisfaction. You can understand customer behavior better and derive actionable data-backed insights. It will help you boost your brand image and get more traffic in the future.

1 year ago