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PayTabs Shakes Hands with Invoice Bazaar to Offer Working Capital Solutions

PayTabs

PayTabs-Shakes-Hands-with-Invoice-Bazaar-to-Offer-Working-Capital-Solutions

PayTabs is a leading payment gateway for businesses in Middle East. The processor mainly offers services to small and medium enterprises, helping them grow their business through a simple and secure online payment process. In order to further enhance its services, the company has now collaborated with Invoice Bazaar. This new collaboration is especially impactful in today’s work environment where businesses are facing multiple issues due to the outbreak of COVID-19 pandemic.

The Benefits

The collaboration between these market innovators seeks to provide cutting-edge support to their clients.

  • Crisis Management: Currently, businesses are facing a lot of issues due to the onslaught of a highly unexpected situation. However, the use of technology and relevant tools can help in minimizing losses caused. These tools may also help businesses in optimizing the use of their resources. The tie-up between PayTabs and Invoice Bazaar can go a long way in this direction. Now, merchants will be able to obtain economical working capital funding through the help of Invoice Bazaar.
  • Liquidity and Asset Management: The COVID-19 outbreak has impacted the businesses in a profound manner. This impact is even more palpable in the case of small and medium sized enterprises. According to IFC World Bank, these enterprises account for more than 50 percent employment and 90 percent of businesses globally. The collaboration between PayTabs and Invoice Bazaar seeks to provide working capital services to this segment. The businesses will be able to carry out mobile and online payments using PayTabs platform while Invoice Bazaar will assist with microfinancing activities.
  • Easy Operations: PayTabs and Invoice Bazaar offer an integrating platform for carrying out different operations. With Invoice Bazaar services, the existing client base of PayTabs in the UAE will be able to cash in their receivables in a prompt manner. They will also be able to carry out their online and mobile transactions in a more efficient mode. Further, the tie-up also offers a wide range of other services such as streamlined electronic invoicing and PayTabs comprehensive business manager dashboard.
  • State of the Art Technology: The collaboration brings forth many tools for serving its client base. The dashboard allows the businesses to handle their operations from a centralized location. It also helps in keeping proper track of all the expenses and incomes. Invoice Bazaar offers unique working capital solutions and MSMEs can ensure optimal utilization of their resources with the help of such solutions. The tie-up will also help in carrying out ecommerce activities and aid online payment. Due to the ongoing pandemic, the demand for online shopping has shot up as well.

About Invoice Bazaar

Invoice Bazaar is a FinTech company which is engaged in the receivables finance segment. The main aim of the company is to provide services to SMEs with regard to their working capital requirements. This is an essential service as several businesses are undergoing liquidity crisis on account of the current pandemic. These services are vital to ensure their survival.

Invoice Bazaar uses its in-house technologies and technology platform to provide state-of-the-art services to its clients. The company team has more than 50 years of experience in this domain and has offered its services to various multinational concerns such as Goldman Sachs, HSBC and Citi. So far, it has disbursed over AED 0.5 billion to its MSME clients. The company was bestowed with “MENA FinTech of the Year” award in 2019.

About PayTabs

PayTabs is a B2B payments solution provider. The company processed its first live payment in June 2014 and since then has come a long way. PayTabs now offers its services in 168 currencies through its integrated services platform. The company serves over 49 industries through its API plugins and Plug & Play features. PayTabs services are designed to help businesses save their time and money, optimizing the utilization of their resources.

PayTabs has dedicated offices in Saudi Arabia, the UAE and Egypt. These offices enable the company to lend a local touch to its services. It can further customize its products and services to meet your business’s distinct requirements in a more holistic manner.

PayTabs

The-Impact-of-Lockdown-on-Digital-Payments

Things in the world of business have changed drastically after the imposition of lockdown on account of the COVID-19 pandemic. It has especially impacted the way people shop and make payments. Needless to say, there has been a severe impact on digital payments as well. On one hand, digital payments, such as donations have seen a massive surge, but on the other hand, digital payments that were made for online shopping have reduced dramatically. Digital payment is a relatively new and highly dynamic payment mode. In the coming days, it is expected to see even more transformation as it strives to adjust to the new reality. Here are some of the ways things have changed and how to adapt to them.

  1. Digital payments for essential goods have increased: There has been a notable increase in the digital payments and wallet payments being made for essential goods. Earlier, people used to carry out cash transactions for everyday use items, such as vegetables, groceries, and fruits etc. However, with this pandemic, the public and businesses are now reluctant to handle currency notes and coins. This trend has led to a massive increase in the quantum of digital payments being made for daily needs fulfillment. Businesses are also more willing to accept digital payments so as to minimize the need to sanitize and contact.
  2. Ecommerce transactions have declined: While digital payments for offline transactions have increased, a significant decrease in ecommerce transactions has been noted. Due to various restrictions, the volume of ecommerce has declined drastically, as the companies are not able to carry out deliveries. Consequently, digital payments in the ecommerce segment have also declined. The impact in this segment is especially palpable as ecommerce was one of the most prominent segments for digital payments. Due to restriction on the movement of goods, people are not carrying out ecommerce transactions, and therefore, payments have been hampered like never before.
  3. Digital payments for services have increased: As more and more businesses are moving towards contactless services and social distancing, a decline in cash transactions has been observed. However, people are still required to pay for essential services such as utility bills, electricity payments and taxes. Hence, the use of digital modes for fulfilling these obligations has increased. Till date, digital payments have played an important role in keeping the economy running, as people are not able to venture outside and withdraw money from ATMs or bank branches during the lockdown. In such cases, digital payments have come to their rescue and have helped them avail essential services.
  4. Travel sector is suffering from reduced demand: The ban on movement of goods and people has wreaked havoc on the transport and travel sector. This segment has almost come to a standstill, as people have either postponed or cancelled their travel plans in the wake of the pandemic. Tourism has also hit a bad patch due to the ongoing ban on air travel and domestic and international flights. As a result, the quantum of digital payments usually made for tour and travel purposes has also declined drastically. However, it is expected that once the lockdown is revoked and people are allowed to go about their normal activities, the sector may see a swift surge. Accordingly, the momentum for digital payments will also increase considerably.
  5. Overall trend: As is evident from the points discussed above, the lockdown has had different impacts on different segments. Digital payments have played an important role in keeping the economy live and running during these difficult times. Despite the restriction on movement and contact, digital payments have made it possible to pay mandatory bills. Also, some businesses have been able to conduct regular operations while observing social distancing, due to digital payments.

All in all, digital payment systems and electronic wallets have proved their worth during these testing times. These technologies have helped in maintaining order amidst the chaos by performing some very essential services. Even after the lockdown is revoked, it is expected that digital payments will continue to be popular as people all over the world will become more cautious about possible infections and the dangers of transactions that involve contact.

PayTabs

Tips-to-Prevent-Ecommerce-Fraud-during-the-COVID-19-Pandemic

COVID-19 has not only changed the way we define a normal life, but also impacted the ecommerce industry massively. Online businesses have had to change many of their usual practices to survive during these challenging times. Moreover, even the customers had to change the way they shop and the way they transact online. However, these rapid changes come with the increased risk of online frauds. Fraudulent activities like spamming, phishing and stealing of identity can be damaging to both businesses and to the shoppers. In order to safeguard your business and your customers against such cyber attacks, here are some tips for enhanced security.

  1. Beware of Trends: The most challenging aspect of online frauds is their versatility. These frauds may take place in a variety of ways, through stealing of password or the use of Trojan virus. In order to safeguard your business and your business associates, it is important that you are aware of the latest types of frauds perpetrated. Some of the most common online scams during the current crisis are retail arbitrage, reselling and account takeover. It is important to be aware of these trends so that you are not caught off-guard. It is equally vital that you spread this information among your associates, as the pandemic outbreak has made everyone more susceptible to scams and frauds.
  2. Choose the Right Payment Gateway: As more and more people are relying upon ecommerce businesses for fulfilling their requirements, there has been an unprecedented increase in online payments. In such cases, it is important for online businesses to choose reliable payment processing service providers. If your payment provider has a solid track record, you can minimize the possibility of online frauds for your own business and your associates. High quality payment processors use state of the art technologies to protect their systems against any cyber attacks. They also tweak their processes in line with the latest attack trends. This will also ensure that your system does not break down under the pressure of increased payments and transactions.
  3. Disseminate Information: As important as it is to be aware of different online scams, it is equally necessary to keep your employees and associates fully informed as well. You can conduct seminars or workshops to keep your employees updated about such scams. You can also send newsletters or pamphlets to your clients about various precautions they can take to minimize the possibility of online frauds. This exercise may help you in creating a positive rapport with your client base as well. You can enhance your goodwill while bonding with your clients and ensuring their safety at the same time. You may also apprise them of critical points to watch out for.
  4. Be Proactive: During these difficult times, it pays to be proactive. While you should keep your tools and programs updated, you should also remain aware of any uncommon or strange transactions and incidents. For example, you should carry out an extensive check if you notice a new account making significant transactions. In case of an old account making unusual purchases, it would be prudent to cross-verify the details. Such vigilance can not only save your business but may also provide extra security to your customers. Similarly, you should ask your associates to remain vigilant about any red flags.
  5. Use Common Sense: It’s true that almost all businesses are facing hard times due to the COVID outbreak. However, common sense should still prevail. So, remain as watchful as you would be during normal times, and exercise the same type of caution, if not more. Encourage your customers to change passwords regularly and make sure they are as complex as possible. Do not click on any suspicious link and never ever reveal your own passwords to anyone. You should also remain in close contact with your clients so that they know the real time status of their transactions. Such monitoring will help in reducing the possibility of any frauds or scams.

Like any uncertain or chaotic situation, the current pandemic has many hackers and spammers to become more active than usual. But by following these simple tips, you can keep your business safe and secure.

PayTabs

Top-3-Payment-Related-Reasons-for-Abandoned-Carts

One of the biggest challenges faced by e-commerce businesses is the issue of abandoned carts. Potential customers who take time to browse through your offerings, add them to their carts and then simply leave their shopping when it comes to the final stage. In order to ensure that your business enjoys a healthy conversion rate, it is important to pay proper attention to the issue of abandoned carts. The abandonment of the cart can happen at any stage of online shopping; therefore, it is important to look into the reasons so as to take proper corrective actions:

  1. Tedious Checkout Process: Complicated checkout process is one of the most prominent reasons why customers leave their carts behind. If your checkout process involves filling out a number of forms, adding payment details and such other issues then it is highly likely that the customers will prefer to just abandon the entire process and go elsewhere. You can solve some of these issues by adapting policies such as allowing guest checkouts. This option lets the customers proceed with their purchases without actually enrolling with the websites. When their transaction culminates smoothly, it is highly likely that such customers will come back and register with your website eventually.
  2. Unexpected Costs: If you have hidden costs which are revealed at the checkout stage, then your customers are likely to leave without completing the transaction. Such hidden costs may be in the form of taxes or shipping charges. In order to increase the chances of actual purchase made, it is important that you are upfront about the all the costs involved. By incorporating transparency, you gain customer trust which eventually translates to better revenue for you. You may also devise various cost structures which enable you to offer ‘free shipping’ without hurting your margins. Taxes may also be bundled into the product prices so as to reduce the chances of unpleasant surprises at a later stage.
  3. Payment Issues: Payment related issues may manifest themselves in a variety of ways. First off, it is important that you offer a wide range of payment options. Some of the most prominent options are the ability to pay through debit cards, credit cards and internet banking. However, adding a couple of more options will greatly enhance the probability of the purchases reaching their final destination. Another major concern is regarding the security of the payment process. Since clients are required to provide sensitive information for making payments, it is important that they are assured of full security of such information. There are several certifications which prove that your website is secure. Having such authentication on your website increases your customer’s confidence and induces them to complete the process.
  4. Dubious Upselling Techniques: While it is desirable to provide an extra nudge to the client for increasing their order value or to induce them to add more products to their cart, aggressive upselling techniques may dissuade such clients. Some of the ways such intrusive techniques are used are through the pop-up ads or other such material. Instead of being helpful, such experiences may interrupt the purchase process, leading to the client abandoning their purchase. It is advisable that you do not use such measures and offer a smooth checkout process to your clients.
  5. Buggy Website: If your checkout process involves different pages and your website is slow to download then the client may feel frustrated through this experience. For solving this issue, you may want to consolidate your checkout process so that the clients do not have to wait for multiple pages to download. Further, the pages should also be optimized in such a manner that they are loaded quickly and do not lag. Slow processing may also impede checkout and payment process, prompting clients to walk away.

While getting the clients to your website is a difficult task, stimulating them to complete the purchase process is even more of a challenge. However, by carrying out a few simple tasks as listed above, you can ensure that your clients do not have to face undue hassle and that they eventually complete the process, adding to your top line. These steps will also help you in generating repeat sales.

PayTabs

Your-Helpful-PCI-DSS-Audit-Checklist

In 2019, global retail sales grew by 3.4% from the previous year to hit $21 trillion. Global eCommerce accounted for 16.4% of total retail sales at $3.46 billion. Ecommerce sales continue to grow, thanks to globalization and the internet. 

This growth also comes with a few challenges, among which is payment card fraud. In 2018, payment card fraud amounted to $27.85 billion and was expected to hit $35.67 billion in the next five years.

If you intend to pursue the e-commerce route, you’ll need to consider a few things, one of which is the payment method. How many payment alternatives will you offer your customers? Are the payment methods secure?

Your customers will offer you their financial data on a silver plate; they expect that it’s secure and confidential. To guarantee this, you need to prove that you’re PCI-DSS compliant.

What is PCI-DSS?

This is a set of standards formulated by the PCI Security Standards Council. This council is made up of major credit card companies who joined forces to create security standards that protect credit card data.

As a merchant, your compliance guidelines are dictated by the number of annual transactions. Merchants are grouped into four levels:

  • Level 1

This covers merchants who handle over 6 million transactions every year or have experienced a data breach.

  •  Level 2

Merchants who handle 1-6 million transactions annually.

  •  Level 3

Merchants with less than a million transactions but more than 20,000 annual transactions.

  •  Level 4

Merchants with less than 20,000 annual transactions.

Each of these levels has different compliance requirements. The more the transactions you process every year, the tougher the compliance requirements become.

PCI DSS Compliance Checklist

PCI has six control objectives that constitute twelve compliance requirements. These requirements are not subject to merchant levels; thus, all merchants are required to adhere to the compliance requirements regardless of transaction volume.

These control objectives include:

  1. Secure Network and Systems

This control objective has two requirements:

  • Protect cardholder data by installing and maintaining a firewall

Firewalls are barriers that protect your network by preventing security threats from accessing or spreading through your network. Firewalls act as filters that determine whether information passing from one computer to another is safe or not.

  • Limit the use of vendor-supplied passwords

Every system comes with security parameters, among which are passwords. These passwords are often easy to hack; thus, you should change them before you deploy the systems. Ensure that you update system configurations and security measures as you identify new threats.

  1. Protect Cardholder Data

Cardholder data refers to personally identifiable information that’s associated with a credit or debit cardholder. According to PCI DSS, cardholder data includes PAN, which is the unique payment card number used to identify the cardholder’s account and the issuer. The standards require that merchants encrypt the transmission of cardholder data and protect stored cardholder data as stipulated in the guidelines.

  1. Implement vulnerability protection programs 

Create a program to help you identify weaknesses in your payment card infrastructure system. Hackers will exploit these vulnerabilities to access your cardholder which you can mitigate by:

  • Implementing measures to protect your systems against cyberattacks such as malware.
  • Maintain secure systems
  1. Access control measures

Limit access to cardholder data by vetting everyone who needs access to this data. This is achieved by:

  • Restricting access to cardholder data

Only authorized personnel should have access to this data. Limit the privileges of everyone to a need-to-know basis and deny all other access unless authorized.

  • Authenticate access

Employees that have access to cardholder data should be assigned unique identification. They will use these identifications to access the data, thus making it easy to track how data is handled. Do not use group IDs; every member with access needs unique identification.

  • Restrict physical access to the data

Your onsite systems are also vulnerable to attacks or internal leaks; thus, you need to put measures in place to limit physical access to cardholder data.

  1. Monitoring and testing networks

Monitor your physical and wireless networks to identify vulnerabilities that cybercriminals can exploit to gain unauthorized access to your systems and data. To prevent cybercriminals from exploiting these vulnerabilities, you are required to:

  • Thoroughly track, analyze, and monitor cardholder environments in search of weakness.
  • Frequently test your system components, processes, etc. to ensure that you maintain security over time. 
  1. Information security

Your business needs a strong security policy that details the responsibilities of your employees towards protecting cardholder data.

Conclusion

PCI compliance isn’t a guarantee that your systems and data are safe; hundreds of companies have experienced data breaches despite being PCI-DSS compliant. Achieving compliance is merely a baseline. You need to meet the requirements as stipulated by the governing body and implement extra measures that protect your systems from emerging threats. You can never be too sure when dealing with cybersecurity, going the extra mile helps prevent cyber attacks.

About the author

Jordan MacAvoy is the Vice President of Marketing at Reciprocity Labs and manages the company’s go-to-market strategy and execution. Prior to joining Reciprocity, Mr. MacAvoy served in executive roles at Fundbox, a Forbes Next Billion Dollar Company, and Intuit, via their acquisition of the SaaS marketing and communications solution, Demandforce.